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Evidence Guide: ICTTEN603 - Undertake network traffic management

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICTTEN603 - Undertake network traffic management

What evidence can you provide to prove your understanding of each of the following citeria?

Evaluate network capacity and traffic problems

  1. Interrogate network alarms to identify areas of route and circuit unavailability
  2. Assess planned and unplanned outages to determine network unavailability and verify restoration times
  3. Interrogate system to identify traffic status using network management system
  4. Analyse system alert to identify real and potential traffic problems
  5. Analyse customer complaints and traffic measurement data to identify network problems
  6. Activate and deactivate semi-permanent controls active in the network on a regular basis to simulate irregular traffic
Interrogate network alarms to identify areas of route and circuit unavailability

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess planned and unplanned outages to determine network unavailability and verify restoration times

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Interrogate system to identify traffic status using network management system

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse system alert to identify real and potential traffic problems

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse customer complaints and traffic measurement data to identify network problems

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Activate and deactivate semi-permanent controls active in the network on a regular basis to simulate irregular traffic

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop strategies to overcome network traffic problems

  1. Conduct traffic measurements across all identified routes
  2. Analyse results including historical data to make assessment of traffic volume requirements
  3. Determine specific thresholds, loading and grading levels to alter traffic flows
  4. Liaise with personnel to determine amendments to plan, based on funding parameters and budgeted levels
  5. Develop strategies, based on traffic analysis and patterns, to control traffic and prevent congestion or other traffic problems
  6. Develop strategies for recovery where traffic congestion occurs
  7. Develop contingency plans to allow for problems during network changes
Conduct traffic measurements across all identified routes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse results including historical data to make assessment of traffic volume requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine specific thresholds, loading and grading levels to alter traffic flows

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Liaise with personnel to determine amendments to plan, based on funding parameters and budgeted levels

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop strategies, based on traffic analysis and patterns, to control traffic and prevent congestion or other traffic problems

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop strategies for recovery where traffic congestion occurs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop contingency plans to allow for problems during network changes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply short and long term solutions

  1. Implement software changes according to planned strategy
  2. Develop short-term ad hoc solutions where only a temporary solution is required
  3. Ensure reversal action can be initiated in cases of temporary solutions
  4. Implement contingency plan where required
  5. Undertake monitoring of changes and take measurements to assess outcomes of variations
  6. Prepare a report based on analysis of measurements for appropriate personnel with recommendations for further changes or actions
  7. Review and monitor strategies regularly and initiate corrective action where required
Implement software changes according to planned strategy

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop short-term ad hoc solutions where only a temporary solution is required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure reversal action can be initiated in cases of temporary solutions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement contingency plan where required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Undertake monitoring of changes and take measurements to assess outcomes of variations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare a report based on analysis of measurements for appropriate personnel with recommendations for further changes or actions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review and monitor strategies regularly and initiate corrective action where required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Detect and take action on potential traffic congestion

  1. Measure and analyse traffic loads to assess potential congestion problems and determine possible impact
  2. Control traffic flow to prevent processor overloads
  3. Evaluate potential traffic increases for impact on the network and develop contingencies to control traffic flow if required
Measure and analyse traffic loads to assess potential congestion problems and determine possible impact

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Control traffic flow to prevent processor overloads

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate potential traffic increases for impact on the network and develop contingencies to control traffic flow if required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide traffic indicators for capacity planning

  1. Predict future potential traffic trends and requirements using data on current and historical traffic patterns
  2. Identify potential network traffic problems and make recommendations to network planners
  3. Complete reports with recommendations and forward to enterprise planners and account managers
Predict future potential traffic trends and requirements using data on current and historical traffic patterns

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify potential network traffic problems and make recommendations to network planners

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete reports with recommendations and forward to enterprise planners and account managers

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Evaluate network capacity and traffic problems

1.1 Interrogate network alarms to identify areas of route and circuit unavailability

1.2 Assess planned and unplanned outages to determine network unavailability and verify restoration times

1.3 Interrogate system to identify traffic status using network management system

1.4 Analyse system alert to identify real and potential traffic problems

1.5 Analyse customer complaints and traffic measurement data to identify network problems

1.6 Activate and deactivate semi-permanent controls active in the network on a regular basis to simulate irregular traffic

2. Develop strategies to overcome network traffic problems

2.1 Conduct traffic measurements across all identified routes

2.2 Analyse results including historical data to make assessment of traffic volume requirements

2.3 Determine specific thresholds, loading and grading levels to alter traffic flows

2.4 Liaise with personnel to determine amendments to plan, based on funding parameters and budgeted levels

2.5 Develop strategies, based on traffic analysis and patterns, to control traffic and prevent congestion or other traffic problems

2.6 Develop strategies for recovery where traffic congestion occurs

2.7 Develop contingency plans to allow for problems during network changes

3. Apply short and long term solutions

3.1 Implement software changes according to planned strategy

3.2 Develop short-term ad hoc solutions where only a temporary solution is required

3.3 Ensure reversal action can be initiated in cases of temporary solutions

3.4 Implement contingency plan where required

3.5 Undertake monitoring of changes and take measurements to assess outcomes of variations

3.6 Prepare a report based on analysis of measurements for appropriate personnel with recommendations for further changes or actions

3.7 Review and monitor strategies regularly and initiate corrective action where required

4. Detect and take action on potential traffic congestion

4.1 Measure and analyse traffic loads to assess potential congestion problems and determine possible impact

4.2 Control traffic flow to prevent processor overloads

4.3 Evaluate potential traffic increases for impact on the network and develop contingencies to control traffic flow if required

5. Provide traffic indicators for capacity planning

5.1 Predict future potential traffic trends and requirements using data on current and historical traffic patterns

5.2 Identify potential network traffic problems and make recommendations to network planners

5.3 Complete reports with recommendations and forward to enterprise planners and account managers

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Evaluate network capacity and traffic problems

1.1 Interrogate network alarms to identify areas of route and circuit unavailability

1.2 Assess planned and unplanned outages to determine network unavailability and verify restoration times

1.3 Interrogate system to identify traffic status using network management system

1.4 Analyse system alert to identify real and potential traffic problems

1.5 Analyse customer complaints and traffic measurement data to identify network problems

1.6 Activate and deactivate semi-permanent controls active in the network on a regular basis to simulate irregular traffic

2. Develop strategies to overcome network traffic problems

2.1 Conduct traffic measurements across all identified routes

2.2 Analyse results including historical data to make assessment of traffic volume requirements

2.3 Determine specific thresholds, loading and grading levels to alter traffic flows

2.4 Liaise with personnel to determine amendments to plan, based on funding parameters and budgeted levels

2.5 Develop strategies, based on traffic analysis and patterns, to control traffic and prevent congestion or other traffic problems

2.6 Develop strategies for recovery where traffic congestion occurs

2.7 Develop contingency plans to allow for problems during network changes

3. Apply short and long term solutions

3.1 Implement software changes according to planned strategy

3.2 Develop short-term ad hoc solutions where only a temporary solution is required

3.3 Ensure reversal action can be initiated in cases of temporary solutions

3.4 Implement contingency plan where required

3.5 Undertake monitoring of changes and take measurements to assess outcomes of variations

3.6 Prepare a report based on analysis of measurements for appropriate personnel with recommendations for further changes or actions

3.7 Review and monitor strategies regularly and initiate corrective action where required

4. Detect and take action on potential traffic congestion

4.1 Measure and analyse traffic loads to assess potential congestion problems and determine possible impact

4.2 Control traffic flow to prevent processor overloads

4.3 Evaluate potential traffic increases for impact on the network and develop contingencies to control traffic flow if required

5. Provide traffic indicators for capacity planning

5.1 Predict future potential traffic trends and requirements using data on current and historical traffic patterns

5.2 Identify potential network traffic problems and make recommendations to network planners

5.3 Complete reports with recommendations and forward to enterprise planners and account managers

Evidence of ability to:

implement a contingency plan

conduct traffic measurements

develop contingencies to control traffic flow

identify potential network traffic problems and make recommendations

provide information for capacity planning.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

explain customer policies and service level agreements

outline network management planning principles

summarise traffic blocking, congestion and dimensioning principles

explain traffic engineering

summarise traffic patterns

outline transmission type and signals that may be encountered

clarify typical network topologies, switching, routing and transmission techniques

summarise various network management systems suitable for conducting traffic evaluations.